Didn't expect the onboarding speed to be this slow
So, I signed up and thought the whole process would be a breeze, right? Well, I was surprised because the initial onboarding was kinda slow and a bit confusing — it took longer than I expected to get through the setup steps. On the plus side, the training materials did help clarify some things, so that was good. But honestly, the dialer sometimes felt a bit buggy when I tried to connect calls, which threw me off. What really caught me off guard was how the database feature didn't always sync automatically as I assumed, so I had to update some records manually, which was annoying. Still, the support team was reachable by phone and willing to help, even if sometimes the explanations were a tad technical. I guess overall, I feel a bit mixed because some parts made me confident about managing remote workflows, but others left me wondering if I’d have to find workarounds just to keep things smooth.