Didn't expect some features to be this basic
Hey, just comparing WFHI's software sales stuff to that I used before – it’s a mixed bag honestly. The sign-up and invoicing flow was pretty straightforward, which was a nice surprise because the older platform I had used before was kinda convoluted in that regard. But then, the onboarding process here was a bit sluggish, especially when trying to understand the calling tools and how the dialer integrates with the workflow. That part was kinda tricky, making me pause a couple of times. I appreciated that the database features felt more modern and user-friendly than what I’d encountered earlier, which gave me some confidence. However, the automatic updates, while meant to be smooth, did disrupt my work briefly a couple of times and I wasn’t sure what had changed exactly. Telephonic support was hit or miss—sometimes helpful, sometimes I had to repeat myself. Payment process was clear and the invoices accurate, so no complaints there. So yeah, surprised by how some parts were super easy and others still felt like there was room for improvement, kind of balanced out in the end.