didn't expect so much waiting, but support was pretty chill
I honestly thought I'd breeze through the entire onboarding process, but there was way more repetition involved than I expected. Signing up was easy enough, but the training sessions made me wait a bit between modules, which felt kind of slow. It wasn’t a huge deal though, just surprising since I imagined everything happening faster without the back and forth. The call dialer itself worked nicely once set up, no major hiccups across the week I used it. The software usually updated automatically at pretty convenient times so I wasn’t interrupted too much, which was nice because some of the waiting during training was kinda frustrating. I liked how the database feature matched my workflow, but I did wish the onboarding flow was a little less drawn out — felt like I was going over the same things more than once. Overall, I think they’re trying to be thorough but it could be faster. At least the telephonic support is easy to reach when you get stuck and the sign-up and payment part was straightforward without any weird glitches. Pretty decent experience overall but would’ve appreciated less waiting around.