didn't expect sign-up to be so confusing
I wasn't super sure at the start, but I thought sign-up and invoicing would be quick and painless. Turns out, it got a bit complicated with unclear instructions and some extra steps I wasn't ready for. The way the calling tools were introduced made me feel a bit lost, like I was missing some important info. The training was okay, but it didn’t really boost my confidence much. I will say, the automatic updates worked fine, which was nice because I didn’t have to keep track myself. Still, I didn't feel super confident by the end, and the support I called was helpful enough but not very proactive. Honestly, I was surprised there wasn't clearer guidance as expected. The whole thing needed more straightforward setup and communication for a better feeling overall.