Didn’t expect onboarding to be this confusing and slow
I went into the training thinking it would be more straightforward, but was surprised just how confusing the whole onboarding felt. The tutorials didn’t seem to line up with what the software actually shows when you start using it, and I kept getting stuck trying to figure out the database integration and calling tools. I even tried the telephonic support a couple of times but felt like the answers didn’t really clear my main confusions. The sign-up process was simple enough, but the follow-up training left me more puzzled than prepared. I guess I expected more hands-on guidance or maybe clearer step-by-step breakdowns since this wasn’t exactly what I thought WFHI would offer based on their description. Overall, I found it frustrating because I wanted to get going quickly but spent most of the time re-learning what the modules tried to teach. I don’t think it suited the way I wanted to work or learn from the software.