didn’t expect much but the daily support really surprised me
Honestly I was ready for a lot of frustration in the beginning with all this software and db and dialers but the actual day to day support changed my mind. It’s not just about answering the first call or reply but how they behave after you come back again with a follow-up question. Surprisingly even after a few days they were patient and helpful without making it feel like a repeated chore. The automatic updates didn’t break anything either, nothing unexpected showed up and every tweak was just improving the basic workflow. I expected a lot of lag or confusion but instead it felt like the software and support were constantly syncing up to keep me moving forward with no extra hassle. I’m still learning but it feels like I can rely on them when I need quick help, which is honestly a relief.