Didn’t expect it to take this much time
Hey, so I was checking out the pre-purchase chat and honestly, it took more time than I wanted. The sales team was helpful enough, though sometimes I felt like they were repeating info I already knew. I got decent answers regarding features but still had a couple of questions that needed follow-up. On the plus side, the invoicing process was fairly simple and there were no weird surprises. However, because some clarifications took a while, I’m not sure if I’ll need help again next time or if I’ll just try to figure it out myself. It wasn’t bad, just kind of slow and I guess that’s why I’m feeling mixed. I like the fact they are responsive but a little quicker response or more upfront detail would have saved me some back and forth. Overall, not a bad experience but I hope next time it’ll be smoother and faster.