didn't expect i'd figure out so much on my own
I jumped into the wfhi software not really knowing what to expect, and honestly, what surprised me most was how much of it I ended up having to figure out for myself. The onboarding flow gave some initial pointers but left a lot unsaid, especially about how the calling tools integrated with the database and dialer features. It wasn't necessarily a bad thing though; it made me explore the platform more deeply at my own pace. The automatic updates ran smoothly without bothering me, which I appreciated. Signing up and paying was straightforward enough, but I found the invoicing somewhat minimal on details, which I had to double-check. All in all, the training was there but pretty high level, which meant I had to experiment a bit to make sense of the workflows. The telephonic support was ok when I called, but I didn't feel like I got truly guided answers. Still, I'm happy at where I'm at now after putting in that initial effort, so I guess it all balanced out. I expected a lot more hand-holding, so this experience was a bit surprising in that sense but also kind of empowering.