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WFHI review

didn’t end with me knowing much

1 out of 51 of 5Verified customerTraining and onboarding

didn’t end with me knowing much

Honestly I was hoping the onboarding and training would be quick and clear but it wasn’t what I expected at all. I asked a few questions over calls after trying to learn myself but got very slow responses or sometimes no answer for entire days which made me quite frustrated. It felt like people just drifted away after the initial signup and then it was hard to get any real guidance on the dialing software or how to manage the database. Actually trying the calling tools without proper support was confusing and I wasted too much time figuring out simple features that could’ve been explained in training. I was counting on telephonic support but most of the time it was either busy lines or generic replies that didn’t help me. Signing up and paying was smooth enough but after that, it felt like I was left alone to deal with a complicated platform. So no, the training didn’t work well for me and the whole process ended with me unsure of how to use the stuff properly.

Chetan Arun BoseLadakh, IndiaExperience: Published:
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