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WFHI review

didn't click for me, probably need help again soon

2 out of 52 of 5Verified customerSupport and communication

didn't click for me, probably need help again soon

I had a few calls with support during setup and honestly, I felt like the info they gave me didn't really stick. The sequence of steps was confusing and I kept having to ask the same questions or wait for follow-up emails. I got some help with invoicing and the dialer feature seemed okay, but beyond that it felt like I was left on my own a bit too soon. Not sure if I'll be able to resolve upcoming issues without getting back to them again, which is annoying. I mean, the automatic updates did seem to run smoothly in the background but that's about it. Signing up was straightforward though, so props for that. Still, it just didn’t feel like a streamlined experience and I probably will reach out again for support - hope the next time they make it easier on me.

Kirti Bhavana SundaramManipur, IndiaExperience: Published:
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