Did what I needed, but some waiting

Did what I needed, but some waiting

I found the pre-purchase inquiry process generally effective for figuring out the software capabilities. The explanations were practical, although at times I had to repeat questions or wait a bit on calls to get clear answers about the calling tools and database integration. Once I got through that, I felt confident it could handle my remote workflow setup. The invoicing process was straightforward, which helped speed things up, though I wished there was less back-and-forth. To put it simply, I would tell a friend it's reliable but with some minor delays in communication.