Did not work out for me, very frustrating
I thought the training and onboarding would set me up smoothly, but honestly, it was a big letdown. The materials promised were supposed to cover everything from the very basics of the software to the more complex parts like using the dialer and database features effectively. Unfortunately, I felt like I was constantly stuck trying to figure things out on my own after the initial sessions. The onboarding flow didn’t guide me well; I had to ask multiple times for clarity, and each time I got responses that didn’t really address my problems. It’s tiring to explain the same issues repeatedly to support representatives. It left me exhausted and feeling unsupported, which was never what I expected when signing up. I wanted to make use of the automatic updates to keep up to date with new features, but I never really understood how they worked or if they even activated for me. Overall, the whole experience was frustrating, and I don’t see myself continuing with this because the training and early support did not meet my expectations at all.