Did not work, had to struggle a lot

Did not work, had to struggle a lot

I found the software very complicated to use on my own without much guidance. There was very little clarity in the onboarding, so I had to figure out the calling tools and database features on my own. Despite my efforts, the software kept crashing randomly and I couldn’t get reliable access for my work. The instructions provided were insufficient and I couldn’t get a straightforward solution from support over phone. Overall, the software did not meet my expectations and it caused more frustration than help. This is definitely not the experience I was hoping for.