Did not work for my hours
I tried using the WFHI software because it seemed like it would fit with my actual working hours, but honestly it didn’t. The system seems designed for more continuous or standard daytime schedules, and I often work in unpredictable bursts or irregular hours which the software couldn’t support well. I was kind of unsure if I was just not understanding the setup fully or if it really wasn’t suited to flexible timing. The calling tools and database features had limitations when used outside the usual office hours and I found myself struggling to keep up with automatic updates that happened at inconvenient times. The onboarding and training explained the features, but they didn't address how to adapt to unusual work times. I was hoping for better customization to match my schedule but it felt like the platform expects a certain routine which I can’t keep. So overall, it wasn't really a fit for me given how I work, and I am a bit frustrated that this wasn’t clearer before I committed.