When I first accessed the software, I found there was very little real guidance available beyond the

When I first accessed the software, I found there was very little real guidance available beyond the

When I first accessed the software, I found there was very little real guidance available beyond the basic sign-up information. I had to figure out almost every step on my own, including how to use the calling tools and how to work with the database feature. The automatic updates ended up changing some settings unexpectedly, which only added to my confusion since there was no clear explanation during or after updates. The onboarding flow promised a smooth start, but I was left to troubleshoot most problems without live support or clear help resources. Telephonic support was difficult to reach and didn’t provide solid answers when I did get through. The invoicing and payment process also felt cumbersome, with unclear instructions making it harder to know what to expect next. After trying multiple times for several days, I reached the conclusion that this software was not going to work for me. I now look for something that includes much better support and clearer instructions from the start.