The whole process felt like I was figuring out things on my own from the beginning. When I first sig
The whole process felt like I was figuring out things on my own from the beginning. When I first signed up, there was very little guidance on how to actually start using the software effectively with my remote workflow. The training materials didn’t cover the basics I needed, so I spent hours trying to understand how to integrate the calling tools and dialer into my day. The database feature was also confusing without proper direction, and automatic updates sometimes changed settings without telling me, which led to problems I had to troubleshoot myself. Contacting telephonic support didn’t help much either because I ended up explaining the same issues repeatedly without getting clear answers. The payment and invoicing process was also complicated and unclear, adding to the frustration. Overall, I found it very hard to get anything running smoothly, and I just couldn’t make it work the way I needed.