I had been using a different software for remote workflow management before trying this one. The onb
I had been using a different software for remote workflow management before trying this one. The onboarding process was confusing right from the start because the labels didn't match what I was used to, making it really hard to figure out even simple steps. I tried to set up the calling tool, but it kept dropping calls unexpectedly and didn't let me access my existing contacts properly. When I called support, I waited too long and didn’t get a clear answer, which was frustrating. The database feature was nothing like what I expected either; it was sluggish and sometimes didn’t save my changes properly. I had hoped the automatic updates would fix some issues, but they seemed to bring in new bugs each time instead. Signing up was actually easy but everything after that has been a struggle. Overall, it feels like the software wasn’t designed for my workflow at all, and I felt more stuck than helped. Honestly, it just didn’t work for me, and I’m really disappointed with how poorly it operated compared to what I used previously.