Did not work as I expected over time
After signing up and completing the initial setup, my experience with the software over the following weeks was disappointing. The calling tools and database features, which I hoped would streamline my remote workflow, often did not function as smoothly as promised. The dialer had frequent lags that affected call quality and made coordination difficult, and automatic updates sometimes changed settings without clear notice, causing confusion in my daily use. The telephonic support was polite but not always able to resolve my issues quickly, leading to repeated interruptions in work. Additionally, the payment and invoicing system, while initially straightforward, became complicated when I tried to reconcile the hours I used with what was billed. Overall, this did not meet my expectations and made me consider other tools. Although the sign-up process and training materials were adequate, the day-to-day operation was lacking and led to frustration rather than ease. My experience suggests this software did not fit my needs in practice despite the hopeful start.