Did not work as expected, explanations were unclear
I decided to try this software and training because the descriptions seemed promising at first. However, the explanations provided before purchase were surprisingly vague and did not clarify what exactly I would be receiving. The details on how the software integrates with remote workflows were confusing and left me unsure if it would meet my needs. When I tried accessing onboarding training material, instructions lacked sufficient depth and clarity, making it harder to understand the functionality. This lack of clear explanation ultimately led me to decide against moving forward with the product. The promotional and sales communication did not help in setting realistic expectations, which was disappointing. It felt like they assumed familiarity with technical terms that I don’t have. I wish the process was more transparent earlier so I wouldn’t waste time. Overall, the experience resulted in me not using the product because I couldn’t get a full grasp on its benefits or how it would work day-to-day. Clearer communication during the pre-purchase phase is essential, and without that, it isn’t the right choice for everyone.