Did not understand the sales process at all
I am reflecting on my experience trying to sign up for the software and honestly I found the wording and labels used during the sales process quite confusing. For example, there were terms like "Workflow integration" And "Database modules" Mentioned but I wasn’t exactly sure what those meant for me practically. The sign-up form had options that seemed similar but I couldn’t clearly understand which to pick. I kept wondering if the instructions were meant for someone with prior technical knowledge because I did not get much help regarding how to choose correctly. The payment section appeared straightforward, but I hesitated because of unclear explanations about the invoicing schedule and whether automatic updates were included or not. I tried to call the support number given but the person who answered did not clarify my doubts effectively, which added to my uncertainty. In the end, I decided not to proceed because the way everything was presented didn’t match what I thought I was getting into, and that left me quite unsure.