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WFHI review

Did not meet my needs, something important missing

1 out of 51 of 5Unverified experienceSales and pre-purchase

Did not meet my needs, something important missing

I had high hopes before signing up, expecting the software and training to fit well with my workflow. But from the start, the sales process over-promised on quick onboarding and easy access to support, which did not happen. The sign-up was slow and invoicing unclear. The calling tools were confusing to use without ongoing guidance that was supposed to be there. Automatic updates seemed to create more bugs than fixes according to my experience. Overall, I felt the product was not mature enough for my needs and the support promised was not there in practice. I wish there had been clearer information about these issues before I committed.

Nisha SomaiyaKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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