Did not match expectations at all

Did not match expectations at all

I started with high hopes for the software, expecting a straightforward setup and responsive dialer based on the description I had received. However, soon after signing up and going through the setup process, things started feeling complicated and less intuitive than I imagined. The database feature was hard to navigate and the automatic updates caused the system to freeze occasionally. Moreover, telephonic support was not as helpful as advertised, often passing me from one agent to another without solving my issues. The invoicing and payment process, while functional, was not smooth and added to my frustration. Overall, this did not meet what I was expecting, and I found the experience quite disappointing from start to finish.