did not make sense, wouldn’t do it again
Honestly, the whole sign-up process was confusing from the start. The labels on the software were way too technical and made no sense to me personally. I kept wondering if I was in the right place while trying to set up the calling tools and database, and nobody really explained these terms in a way that clicked. Invoicing and payment options were also presented with strange wording that made me hesitate. I tried contacting the support helpline but found explanations equally unclear and sometimes contradictory. I wouldn’t say the training was very helpful either as it just brushed past important details quickly. The entire experience felt unnecessarily complicated and frustrating. If I had to do it again, I’m not sure I would take the risk of going through the same unclear process with WFHI software and onboarding again — it just didn’t work out for me.