Did not get up and running at all as expected
My experience with the software was frustrating from the start because it took much longer than anticipated to get everything operational. The initial steps that were supposed to be simple ended up being confusing and time-consuming, and the support I tried to reach was not immediately helpful. I found myself stuck on how to properly set up the calling tools and dialing feature, which caused delays in my workflow. The database integration was promised to be seamless but required too many manual adjustments, draining a lot of my valuable time. Routine automatic updates that I thought would improve the software actually interrupted my attempts to train and onboard efficiently. As someone who hoped to quickly access all the needed capabilities, this experience was disappointing. The invoicing and payment process, although straightforward, did not compensate for the overall slow start I faced. This early phase dragged on, and I couldn't quite get into the rhythm I expected. Unfortunately, I am still waiting to see the ease of use and efficiency that was initially advertised and hoped for when I purchased the product.