Did not fully get how to avoid needing help again
While going through the initial software setup and exploration, I found that many aspects were not immediately intuitive, especially when it came to the calling tools and database features. Although the training offered some guidance, I still felt unsure about certain functions when left to operate independently. The automatic updates sometimes altered the interface, causing confusion rather than ease. Because of this, I expect that I will probably need to seek help again next time I use the software or when updates roll out. The invoicing and payment procedure went smoothly, and I had no issues signing up or receiving invoices. Still, the support I received was limited in guiding me through more complicated operational questions. Overall, it clicked at some point, but the struggle to understand certain tools remains, which is why I anticipate needing assistance again.