Did Not Fulfill My Expectations Overall
Before purchasing, I expected the WFHI system to offer a seamless and mostly intuitive setup experience based on their descriptions. However, I found the actual sales process somewhat lacking in clarity and less responsive than anticipated, which dampened my confidence early on. The sign-up process presented several unexpected complications and the documentation didn’t fully cover some nuances that became apparent later. On a positive note, once I was through with the purchase, the invoicing and payment procedures functioned as described without major issues, and that part was handled efficiently. Still, I found that some of the marketing promises about ease of use for the calling and dialer tools were overstated. The training sessions did cover basics but didn't always align well with the practical challenges I faced afterwards. Overall, while there were a few aspects handled reasonably well, my experience with the sales and pre-purchase phase did not meet what I had hoped for, and I feel there’s room for significant improvement to bring it closer to expectations.