I have to say upfront that the training and onboarding completely missed the mark for me because it
I have to say upfront that the training and onboarding completely missed the mark for me because it just didn’t align with my actual working hours. The scheduled sessions and the recommended times for walkthroughs kept clashing with the busiest parts of my day, which meant I had to keep rescheduling or squeezing them in awkwardly. I thought there would be some flexibility or recorded options to catch up easily, but it was mostly live or timed content that didn’t quite fit my routine. Because of this, I felt frustrated and behind as I tried to get the hang of the software itself. The dialer was okay, but without proper onboarding that matched my availability, it didn’t help much. Support offered some alternatives but nothing concrete that worked consistently. I ended up feeling like this setup just wasn’t practical for someone like me with unpredictable hours. Honestly, I can’t recommend the training timing as it stands since it doesn’t suit varied schedules well in my experience.