Did not find what I needed easily
Honestly, I was really hoping the sign-up and payment process would be straightforward, but it wasn’t the case for me. I spent quite a bit of time just searching the website to figure out exactly which package suited my needs, and to be honest, the information felt scattered and a bit confusing. It felt like I was jumping from one page to another without getting clear answers. The invoicing details were not immediately clear either, and I had to spend time confirming whether all fees were included or if there were any hidden charges. Support did not respond quickly when I had questions before purchasing, which added to my frustration. I also found the wait time on the phone was longer than expected, which made the whole experience draining. Ultimately, the difficulty I had in navigating the sales process left me feeling quite disappointed because I was really interested initially. I wish the pre-purchase information had been more organized and accessible because it was quite tough to find the exact details I wanted. Overall, it was not an easy process to get started from my perspective.