Did not expect to need support so much but glad it was there
One thing that surprised me during the sales and pre-purchase process was just how much I ended up needing guidance, especially to understand the billing and usage terms clearly. I honestly thought everything would be more self-explanatory. Thankfully, the team was quick to help when I called, which reduced my stress significantly. So if I ever have to go through this again, I know I won't hesitate to seek their support early on rather than struggle alone. The software and the invoicing system itself seem solid, but the finer details of subscription and updates can get confusing without help. I’m quite optimistic now that future purchases or upgrades won’t be complicated because I have this direct line to knowledgeable assistance. The whole process felt smoother than expected, and yeah, next time I’d probably reach out sooner to avoid any confusion.