did get some basics right but missed many useful things
I’ve used other tools before and honestly, WFHI’s software seems a bit behind in comparison. On the plus side, the sign-up and payment process was straightforward enough and clear invoicing was a small relief. The training videos covered the basics of calling tools and the dialer, which worked okay for my normal workflow. However, I felt that the database feature wasn’t as intuitive or powerful as what I’ve used previously. It took extra time to update and synchronize, which slowed me down. Automatic updates promised improvements but felt inconsistent — sometimes they changed the interface in ways that confused me instead of helping. The telephonic support was polite but didn’t offer much beyond what the training already provided. In comparison to earlier solutions I used, this one did cover the job in a basic sense but didn’t help me be more efficient or flexible. I had hoped the onboarding and guidance would be stronger but it left me figuring out some aspects on my own. So, while it’s not completely unusable, I expected features and support that could better match what I’d seen in other software. That was a bit disappointing given what I needed to get done.