Dialer worked well but some pre-sale info was unclear
Before purchasing the software, I expected the dialer to support multiple call lines simultaneously, which was a key feature I was looking for. Upon using it, the dialer did handle basic calling functions well; call quality was decent and it integrated smoothly into my workflow. However, the absence of multi-line support was a bit disappointing since it was mentioned in some overview materials in a way that led me to believe it was available. The sign-up and payment process were straightforward without any issues, and the automatic updates kept the software current without interrupting my work. Additionally, telephonic support was responsive and provided clear answers to my questions, which helped during onboarding. Overall, while the dialer met general expectations, the mismatch about a specific feature made the pre-purchase information a bit misleading. For day-to-day tasks the system functioned fine, but if you specifically need multi-line capabilities, this might not be the right fit based on my experience.