Dialer worked fine but software crashed unexpectedly once
So last week I used their dialer tool for calling clients and it worked pretty well, the call quality was clear and I could easily access contacts from the database without any hassle. The automatic updates came through while I was working and they installed quickly, no interruptions there. However, there was one time when the software just crashed unexpectedly in the middle of a task, and it didn’t auto-save my progress which was a bit frustrating. I tried restarting it and it seemed to fix the issue, but it made me a little cautious about relying on it fully. The sign-up process was simple and invoices showed up as expected, which was nice. Overall, when it’s running normally, it’s reliable, but that one crash reminded me that software can be unpredictable sometimes. Telephonic support was easy to reach and helped me understand how to avoid such problems in the future. So mixed experience — mostly good but with a small hiccup that should probably be looked into further.