Dialer was the only thing that worked properly
I found that much of the software required considerable trial and error to figure out. The onboarding flow was not intuitive and the database search functions were confusing. While the training materials were present, they lacked the clarity I needed to use everything effectively without asking for help repeatedly. Almost every feature except the calling dialer felt like I was working things out by myself, which was exhausting. The dialer itself, however, was straightforward and stable throughout. Unfortunately, the lack of easy-to-follow guidance overshadowed that positive experience. The payment and sign-up process went smoothly enough but did not compensate for the difficulties in actual software use. Telephonic support was available but not as helpful as I would have hoped. This experience left me overwhelmed and somewhat disappointed despite the single reliable tool.