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WFHI review

Dialer was the main pain point

1 out of 51 of 5Verified customerSoftware and access

Dialer was the main pain point

I had high hopes but unfortunately, the dialer didn’t work well at all for me. I found myself having to repeat steps or wait a lot for calls to connect each time I tried using it. This made working through the database feature frustrating because the delays were unpredictable and broke my flow. On the brighter side, the sign-up process and initial onboarding were pretty okay; I didn’t have to wait for support there which was nice. Also, the automatic updates seemed to apply smoothly, though it was hard to gauge since I was stuck trying to get calls going. I’m enthusiastic about the overall concept and software design, but this dialer issue kept dragging the experience down. If that improves, I imagine things could get a lot better because then everything else seems ready to go without hassle.

Alka BarmanKerala, IndiaExperience: Published:
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