Dialer sometimes hiccups, but overall it's solid
There were moments when the dialer didn't behave as expected, such as occasional drops or failure to sync up with my database right away. At first, these issues were frustrating and slowed me down during calling sessions. However, after reaching out to support, I found their guidance helpful and the problems cleared up, though the fixes took some time to apply. On the upside, the software’s automatic updates improve functionality often, and the database integration has generally worked well since then. If I were to explain it to a friend, I’d say the experience wasn’t perfect but it’s solid enough to rely on for most remote workflow needs, especially after you settle in.