Dialer setup was smooth, but system login incomplete
I found that setting up the dialer worked well and felt sure of that piece by the end of the process. The training videos about the calling software were clear and helped me get comfortable using it quickly. However, the overall software access left me feeling less confident. I had trouble logging into the main portal at first, which slowed me down and caused some frustration. There were also moments where the database feature didn’t seem to save changes correctly, so I wasn’t sure if I was working on the most updated info. I contacted telephonic support but they could only offer limited guidance on those issues. The invoicing and payment went without issue, so that part was fine. By the end of my trial, I was sure about some aspects like the dialer, but still unsure about the stability of other software features, which made me hesitant to fully commit yet.