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WFHI review

Dialer ke error ne sab bata diya ki support kitna slow hai

1 out of 51 of 5Verified customerSupport and communication

Dialer ke error ne sab bata diya ki support kitna slow hai

Ek din jab dialer repeatedly fail kar raha tha calls connect karne mein, support se contact kiya phone par. Shuruaat mein laga chal jaayega, par lagbhag adha ghanta baad bhi koi helpful update nahi mila. Vo ek call representative mila tha, jo basically wahi baar-baar keh raha tha ki technical team ko bataya gaya hai. Baaki jo training sessions aur onboarding the, woh theek thaak lage, par jab actual problem aayi, toh lagta hai ki uss waqt team overwhelmed thi ya unka response system weak tha. Automatic updates ne kabhi kabhi software ko thoda unstable bana diya, lekin us moment sabse zyada bura dialer fail hona tha. Mujhe laga ki jab aap kisi product ke liye payment karte hain, toh itna basic support slow nahi hona chahiye. Overall, mujhse invest ki gayi mehnat bilkul waste lag rahi thi jab main problem ke samadhan ke liye struggle kar raha tha.

Mukesh KapoorJharkhand, IndiaExperience: Published:
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