4 out of 54 of 5Verified purchaseTraining and onboarding
Dialer glitch handled better than expected
I encountered a problem when using the dialer—it wouldn’t connect calls properly at first and paused workflows. I wasn’t sure how the system would respond to this hiccup but surprisingly, the support through the telephonic helpline was quite responsive. They guided me patiently through steps to resolve the issue and the updates afterwards improved the dialer’s stability noticeably. Still, I wonder if the problem could have been anticipated before onboarding because the initial delay did disrupt my setup process a bit. Overall though, dealing with this technical snag was managed well enough to keep things moving.