Dialer access was decent, software not so much
I decided to try the WFHI software to manage my remote workflow, hoping it would streamline everything smoothly. Unfortunately, I found the software itself quite clunky and unintuitive, which made getting even simple tasks done frustrating. The dashboard was slow to load and often needed multiple attempts to open essential sections. However, I will admit that the dialer tool functioned more reliably than I expected. Calls connected without notable delays, which was a relief amidst other difficulties. Onboarding was less impressive; the steps felt scattered, and I had to consult support multiple times. Given this mixed experience, if I return to use WFHI software again, I will definitely need help to avoid wasting time wrestling with the interface. The automatic updates sometimes introduced new glitches that slowed my work further. Invoicing and payment went reasonably smoothly, but that alone is not sufficient to offset these concerns. Overall, I feel the service might suit less tech-savvy users who want robust calling features but not those needing seamless software access.