Detailed onboarding stood out for me
The training provided by WFHI was quite comprehensive, but I found that a significant part of the finer details I had to figure out on my own. While the onboarding sessions covered the basics well, such as navigating the software and understanding essential workflows, some advanced features like the dialing tool nuances and database customization were not fully explained. This meant I spent extra time digging into tutorials and experimenting to understand them. Despite this, the materials are well structured, and the learning curve was manageable. The support team was responsive when I had questions during onboarding, which helped smooth the process out. Overall, I appreciated the initial assistance, but the expectation to self-train on some complex aspects was a slight downside; still, I felt prepared and confident to use the software efficiently moving forward.