Detail clear karna bilkul nahi hua
Maine sales aur pre-purchase ke dauraan expect kiya tha ki sab kuch clearly explain hoga, magar waisa kuch nahi hua. Software ke features ke baare mein kuch partial information mili, lekin puri tarah samajhane wala koi system nahi tha. Jo sign-up aur payment process tha, wo bhi vague aur confusing laga. Invoice generation ke bare mein bhi kuch details missing thi, jise samajhna zaruri tha. Support team se contact karne ki koshish ki, lekin call me bhi clarity kam thi. Dialer aur database features ko lekar jo training honi chahiye thi wo adhura sa tha, is wajah se mera pura experience frustrating raha. Automatic updates ke bare mein bhi koi proper information nahi di gayi. Ye sab mujhe lagta hai ki customer ko achhi tarah guide karne mein kami thi, aur is wajah se mera fayda nahi hua. Simple terms me kehna chahti hoon ki detail clear karna bilkul nahi hua.