Delivered more than my old software could
I was somewhat skeptical before purchasing WFHI software because I had used similar tools before and wasn't sure if the extra cost was justified. However, the transition turned out to be quite smooth. The onboard training was clear, and the dialer worked efficiently throughout my week of use, unlike the buggy system I had been using. The database functionality integrated well with my workflow, making data management simpler. That said, I found the sign-up and invoicing process slightly slower than I would have preferred, though still manageable. Auto-updates improved stability, but I would have appreciated a bit more customization in the calling tools. Overall, WFHI did the job better than my previous setup and made running remote workflows easier. The pros clearly outweigh the cons here, and I would consider using it again, though I remain cautiously optimistic about future functionality improvements.