Delayed start ruined initial impression
The experience of getting access to the software was quite slow and frustrating. I was excited to begin right away, but the process stretched out longer than I anticipated. It took multiple follow-ups before I could log in and start using the dashboard and dialer effectively. Although once I finally got access, the software's stability was decent and the automatic updates seemed well handled, that initial delay left a bad taste. I appreciated that the invoicing was clear, and payment steps were straightforward, which made the later stages of onboarding smoother. Still, because it took so long to get going, the enthusiasm I had initially was lost. I expected a more streamlined onboarding flow, but unfortunately, it was the one part that really stood out – for all the wrong reasons.