Delayed start hindered progress despite eventual setup
I found that the time taken to get the software fully operational was considerably longer than anticipated, which created some frustration. The initial sign-up process was straightforward, but when it came to setting up the database and integrating the dialer tool, there were multiple delays. My attempts to contact support for guidance were met with slow response times, which only extended the waiting period. This impacted my ability to begin utilizing the training resources effectively, as I was dependent on access to the software features. Although once things were finally in place, the automatic updates functioned well and I appreciated the clear invoicing process. Telephonic support, once engaged properly, was helpful but getting to that point was unnecessarily time-consuming. I expected a more seamless onboarding from the start, and this lag was disappointing. In sum, while the outcome allowed me to start, the extended wait and slow communication meant a less smooth initiation than I had hoped for.