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WFHI review

Delayed start due to software access issues

1 out of 51 of 5Verified purchaseSoftware and access

Delayed start due to software access issues

I tried to get started with the software but it took longer than expected to get access. The sign-up process was completed quickly, but the access to the calling tools was delayed by a few days. I kept waiting for the invoice to be processed and confirmed but the system seemed to lag behind. Because of this, I was unable to begin training or use the dialer for a full week. The database feature was not accessible initially, which hindered my workflow. There was little explanation given during this period and telephonic support was slow to respond. This delay stood out to me the most as it slowed down the entire remote workflow setup. Despite my efforts, the actual use of the software started much later than I planned. Once access was finally granted, the rest of the steps were easier, but the initial waiting period was difficult and inefficient, which really affected my enthusiasm early on with the tool.

Govind BhagatHimachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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