Delay in getting started was frustrating, overall not impressed
The moment that stuck with me was waiting for support to actually get me going. I had signed up and was eager to start training and use the software that same day, but it took quite a long time to receive a clear callback explaining how to proceed. I didn’t get detailed answers as promised during the onboarding call, which left me confused about how exactly to use the dialer tool and database features. After weeks of delays and limited communication, I felt like my progress was slowed down unnecessarily. Even when support eventually helped, the guidance felt vague and not very structured, which meant I wasted time figuring out parts on my own. The invoicing and payment aspects had little explanation too, and it made me reluctant to trust the system fully. I appreciate that they eventually responded, but the long wait and unclear communication left me disappointed overall. I wouldn’t recommend this for anyone who wants a quick and clear start with remote workflow tools.