Dekho, support toh tha magar shuruat mein bada time laga
Bhagwan ki kasam, maine socha tha ki support system se jaldi se jaldi kaam set up ho jayega, par woh itna straightforward nahi tha. Jab main sign-up kiya, toh invoice jaldi mila, par baad mein jab software install karna start kiya toh delay hone laga. Telephonic support se baat karne mein bhi kaafi time lag gaya, aur har baar phone uthane se pehle lagta tha ki phir se koi problem ho jayegi. Database feature samajhne mein bhi mushkil hui, training thodi confusing thi - mujhe laga mujhe aadhi baat samajh nahi aayi thi. Par dialer toh theek tha, call tools thoda slow chal rahe the week ke kuch dinon mein. Overall software update automatic hote rahe par mujhe koi noticeable improvement nahi laga. Agar aapko jaldi shuruat karni hai toh yeh shayad apke liye frustrating rahega, because jo process chal raha tha wo mera patience chhode deta tha. Phir bhi, support se baat karne ki koshish karunga, shayad baad mein sab thik ho jaye.