Definitely would use support again, better than usual
Compared to other support services I've used in the past for similar remote workflow tools, the telephonic support from WFHI was noticeably more patient and thorough. I struggled a bit initially with interpreting some aspects of the database feature and the automatic updates, but when I called their helpline, the explanation was straightforward and tailored to my experience level. It felt like they genuinely listened and didn't rush me off the call. The invoicing and payment questions I had were also dealt with efficiently, and the priority assistance ensured I wasn't waiting long for a callback. Because of this positive experience, I would definitely call their support again if needed. It was refreshing to find a service that prioritizes clear communication and makes the onboarding flow less daunting. I think this will help me use their software more confidently going forward.