1 out of 51 of 5Verified customerSupport and communication
Definitely not happy with the support
I tried to get help a few times but the response was always slow or I got no answer at all. It felt like I was left hanging mid way through my onboarding and the support team was not really interested in sorting out my problems. The training materials didn’t cover what I needed and when I asked on calls, I had to wait a long time just to get basic explanations. It made the whole thing frustrating especially because the software needed some setup which I couldn’t finish without help. Honestly, I expected better communication and faster support but it just wasn’t there for me at all.