Definitely not confident after training
By the time I finished the onboarding training with WFHI, I honestly was not confident at all in using their software. The process made me feel overwhelmed rather than empowered, as many of the steps seemed rushed or poorly explained. I struggled particularly with the dialer tool and understanding how the automatic updates would impact my workflow, which the training did not address clearly for me. Despite repeated attempts to reach out to telephonic support, the responses were delayed and sometimes hard to follow, which only increased my frustration. The database feature also felt too complex given the level of guidance I received; it seemed like I was expected to just figure things out along the way without enough in-depth tutorials. The sign-up and payment procedures were straightforward but the subsequent training left me feeling inadequately prepared. I had hoped to feel more certain about operating the software independently, but instead I ended up confused and doubting if I could manage the tools effectively for my needs. Overall, I would not say the onboarding gave me the confidence to proceed without further help or clearer instruction.